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Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your data.

Revvens ("we", "our", "us") is committed to protecting user privacy and complying with all applicable data protection laws, as well as Meta Platform Policies.

Information We Collect

  • Business information (business name, WhatsApp Business Account ID)
  • Contact details such as phone numbers and email addresses
  • Message metadata (timestamps, delivery status, message IDs)
  • Authentication tokens and permissions provided via Meta APIs

How We Use Information

  • To enable customer communication via WhatsApp and other channels
  • To automate notifications, alerts, and customer support workflows
  • To provide analytics, reporting, and compliance features
  • To maintain platform security and prevent misuse

Data Sharing

Revvens does not sell or rent personal data. Information is shared only with authorized third-party platforms such as Meta (Facebook, WhatsApp, Instagram) strictly to enable messaging and platform integrations.

Data Storage & Security

Data is stored using industry-standard security practices, including encryption, access controls, and secure infrastructure. Access is limited to authorized personnel only.

User Consent

Users explicitly grant consent during onboarding (including Meta Embedded Signup) to connect and manage their WhatsApp Business accounts using Revvens.

Data Retention

Data is retained only as long as necessary to provide services or as required by applicable laws. Users may request deletion of their data at any time.

User Rights & Data Deletion

Users may request access, correction, or deletion of their data by contacting contact@revvens.com. Requests are processed within a reasonable timeframe.

Third-Party APIs

Revvens integrates with Meta APIs, including WhatsApp Business Platform, Instagram, and Facebook APIs, and complies fully with Meta Platform Terms and Developer Policies.

Policy Updates

This privacy policy may be updated periodically. Continued use of the Revvens platform indicates acceptance of the updated policy.

Last updated: February 9, 2026